Virtual Fitting Disclaimer
Our True-to-Form virtual fitting tool feature helps you preview how our styles might look — but it’s a guide, not a guarantee. Fit can vary depending on body shape, measurements, and how the tool is used.
Please double-check your measurements before confirming your order. The virtual fitting results are based on your provided measurements, so returns or exchanges cannot be accepted for sizing issues resulting from inaccurate input.
The True-to-Form virtual fitting tool is intended for general informational and illustrative purposes only. The results produced are approximate and should not be considered an exact representation of product fit, color, or appearance.
A few things to keep in mind:
- Colors and textures can appear slightly different on screen.
- Use our size chart and fit tips for extra guidance.
- If you have questions before ordering, our team is happy to help!
By using the virtual fitting tool, you agree to these terms and understand that it’s for visualization only.
Accuracy and Limitations
- Virtual fitting results depend on user-provided data and digital modeling. Variations in body shape, proportions, posture, lighting, and device settings can affect accuracy.
- Product colors and materials may appear differently across screens and lighting conditions.
- The True-to-Form virtual fitting tool does not replace professional fitting advice or physical garment trials.
Returns and Exchanges
Please note that SPARKLE COLLECTION – SPARKLE by KAREN CHAN does not accept returns, refunds, or exchanges for issues arising from user error, inaccurate measurements, or misuse of the True-to-Form virtual fitting tool. It is the customer’s responsibility to ensure that all input data (such as body measurements and fit preferences) are entered accurately before making a purchase.
No Warranties or Liability
The True-to-Form virtual fitting tool is provided “as is” without any warranties, express or implied. SPARKLE COLLECTION – SPARKLE by KAREN CHAN, its affiliates, and partners shall not be held liable for any discrepancies, losses, or dissatisfaction resulting from reliance on the virtual fitting results.
Customer Responsibility
We encourage all customers to review our size charts, fit guides, and care instructions before completing a purchase. Use of the True-to-Form virtual fitting tool constitutes your acknowledgment and acceptance of this disclaimer and our Terms of Service.